Announcements

  1. Generate invoices instantly for new reservations

    Improvement

    With the latest update to Guest Invoices, you can now create invoices as soon as a reservation is booked.

    There is no need to wait for the checkout dateā€”generate invoices right after confirmation to streamline your workflow. Simply go to the reservation details in the Reservations module to get started.

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  2. GuestFirstName: A new placeholder for more personal automatic messages

    Announcement
    New Feature
    Improvement

    You can now address your guests by their first name in Automatic Messages using the new GuestFirstName placeholder. This update lets you communicate in a more personal way, providing flexibility in how you craft your messages. Whether you prefer a formal or casual tone, you can choose how to address guests, making your communication feel warmer and less robotic.

    Hereā€™s what to expect:

    • Use GuestFirstName, GuestLastName, and GuestFullName placeholders in your automatic messages. Default automatic responses have been updated to use GuestFirstName, but you can adjust them manually if needed.
    • For future bookings, guest first and last names will be stored separately. You can also enter them separately for manual bookings.
    • For past bookings, the GuestFirstName placeholder will show the full name unless updated in the guest details.

    This update gives you more control to create messages that feel natural, welcoming, and personalized.

    guestfirstnameplaceholder

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  3. Easily reorder and resize your website elements

    Improvement
    Announcement
    New Feature

    We have introduced two new features in the Website Builder to make editing your website easier and more intuitive.

    Drag and drop hero images

    With the drag-and-drop feature for hero images, you can now reorder your images directly on the style page without needing to delete and re-upload them.

    Resizing group sections

    Now you can resize combined sections directly by dragging their borders in the website preview, making adjustments faster.

    These updates simplify customization, saving you time and effort while building your site. Try them out today!

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  4. Guest breakdown added to reservation details

    New Feature
    Improvement
    Announcement

    You can now see a detailed guest breakdown for future reservations directly on the reservations page under booking details.

    What's new?

    The following guest details are now displayed for reservations from Airbnb, Booking.com, Vrbo, and Expedia:

    • Adults
    • Children
    • Infants
    • Pets

    This update lets you quickly identify if a reservation includes children, infants, or pets, making planning for your guestsā€™ needs easier.

    guest breakdown

    Important notes:

    • This feature applies to future reservations only.
    • Each platform defines ā€œchildrenā€ differently. For example, Airbnb may classify children under 15, while Booking.com may use 17 as the cutoff.
    • Direct and manual bookings will soon support guest breakdown.

    Start reviewing your guest details now to provide a seamless experience for your visitors!

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  5. Boost your bookings with Vrboā€™s new listing promotion

    Announcement

    New hosts on Vrbo can kickstart their journey with a special promotion: a 20% discount on the first three bookings. This feature increases your listingā€™s visibility, helping you stand out and attract guests quickly.

    Can you benefit from it?

    To qualify for this promotion, your listings must meet the following criteria:

    • Be active on Vrbo for less than 90 days.
    • Have less than three bookings.
    • Have less than three reviews.

    How it works?

    • Enable the promotion in your Vrbo Sync settings if eligible.
    • Guests will see the 20% discount applied during checkout.
    • View promotion details in the reservation breakdown in Lodgify.

    Go ahead and secure your first bookings today!

    vrbo promotion

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  6. Link as a new payment option for your guests

    Announcement

    Link is now available as a payment method for all Lodgify users with connected Stripe accounts.

    What Link offers:

    • Link auto-fills guestsā€™ saved payment details when they enter their email address, allowing for a faster process.
    • Guests verify their identity with a one-time SMS code when using a new site or device, ensuring security.
    • As a host, you can view essential details, including the last four digits of the card, guest name, address, and card type.

    Link is built into Stripe and works seamlessly with your Lodgify account, helping you provide a secure booking process for your guests.

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  7. Easily create and share invoices with Guest Invoices

    New Feature

    The Guest Invoices feature is now available for Ultimate plan users. For now, it can be used for direct and manual bookings.

    Hereā€™s what you can do with Guest Invoices:

    • Click ā€œGenerateā€ on the reservation details page to create PDF invoices. Note that invoices can only be generated the day after checkout.
    • Manage invoice templates, numbering preferences, and auto-generation settings.
    • Edit guest and company information, add notes, and update invoice numbers directly on the invoice.
    • Invoice numbers can be assigned automatically in sequential order or entered manually to fit your needs.
    • Send invoices directly with a click, and keep a copy saved in your Inbox for reference.
    • Generate invoices on demand or enable automatic creation for every reservation.

    You can now begin using Guest Invoices by clicking here.

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  8. šŸ§© New app available in the marketplace

    New integrations
    Announcement

    ā˜‘ļø AuthenticateĀ 

    Automate your guest screening and verification process so you can effortlessly manage check-ins while having peace of mind. Authenticate offers quick and secure verification services that you can tailor to your propertyā€™s needs without breaking the bank.

    šŸ‘€ Keep an eye out on our marketplace for more integrations and submit your feedback on the apps youā€™d like to see!

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  9. New user permission: ā€œCan only manage closed periodsā€

    New Feature

    We are introducing a new user permission: ā€œCan only manage closed periods.ā€ This permission lets you grant property owners access to the calendar to manage closed periods while restricting access to sensitive data. The feature rollout has begun this week and will be available in your account soon.

    Key benefits

    • Owners can view the calendar, check availability, and manage closed periods without accessing daily rates, guest details, or financial data.
    • Sensitive information and booking options are hidden, ensuring secure and limited access.

    How it works

    When this permission is enabled:

    • Guest details, daily rates, and booking options are restricted.
    • Access to the Dashboard and Reservations sections is removed.
    • The calendar displays only availability and closed periods.

    This feature allows account holders to collaborate easily with property owners while maintaining full control over private data.

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