Announcements

  1. 🧩 New app available in the marketplace

    New integrations
    Announcement

    💰TechTape 

    Maximize your revenue with a strategy that is tailored to your goals and business needs. TechTape is a tech-enabled revenue management service that is guaranteed to deliver exceptional revenue performance for your short-term rentals

    👀 Keep an eye out on our marketplace for more integrations and submit your feedback on the apps you’d like to see!

     

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  2. Reply faster and more consistently with Quick Replies

    Improvement
    Announcement

    We have revamped Saved Replies, now called Quick Replies, to help you respond instantly and professionally.

    Why you will love it:

    • Insert answers in seconds right from your Inbox.
    • Skip the typing: reuse replies to FAQs like Wi-Fi, check-in, or local tips.
    • Stay consistent with pre-written responses.
    • Detects the guest’s language and suggests the right reply.

     

    Whether you are managing one property or many, Quick Replies saves you time and keeps your communication sharp.

    Try it now from Settings > Messaging or directly in the Inbox.

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  3. 🧩 New app available in the marketplace

    New integrations
    Announcement

    📈 Baselane 

    Baselane is a comprehensive financial platform tailored for property owners and operators, offering an all-in-one solution to manage rental property finances efficiently. Designed to save time and reduce manual work, Baselane empowers landlords to focus on growing their investment portfolios.

    👀 Keep an eye out on our marketplace for more integrations and submit your feedback on the apps you’d like to see!

     

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  4. Reservation reports: Export key financial data

    New Feature
    Improvement
    Announcement

    You can now export a CSV file with detailed financial data for your reservations. This helps simplify accounting, tax reporting, and owner statements.

    To access the report:

    Go to Reports in the main menu, then click Reservation reports under Financial overview.

    To generate the report:

    1. Click Generate CSV.
    2. Select a check-out period (required).
    3. Apply filters like rental, booking status, or booking source (optional).
    4. Click Export CSV, and the download will start automatically.

    What’s included:

    • Room rates, fees, taxes, add-ons, promotions.
    • Cancellation fees.
    • Gross and net totals, VAT, and other financial details.

    This report includes all confirmed bookings with a checkout date in the selected range, and canceled bookings if the cancellation date falls within that range.

    Note: Data is available from January 1, 2024 onward. For reservations from external booking portals canceled before March 8, 2025, cancellation fee data may be incomplete due to limitations with historical data.

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  5. 🧩 New app available in the marketplace

    New integrations
    Announcement

    🧾 FAAKIIR 

     FAAKIIR is a billing software specifically designed for short-term rental concierge services. It enables complete automation, from collecting financial information on guest stays to generating invoices for owners. A solution designed to simplify, professionalize, and grow your business.

    👀 Keep an eye out on our marketplace for more integrations and submit your feedback on the apps you’d like to see!

     

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  6. Guest invoices for cancelled reservations

    Improvement

    We’ve just improved how invoices are handled for cancellations.

     

    Previously, invoices were automatically issued for the full reservation amount—even if a reservation was cancelled. Now, invoicing is more accurate and aligned with your policies.

     

    From now on, invoices for cancelled reservations will reflect only the applicable cancellation fee, not the full amount. This ensures your records stay clean and your guests are billed appropriately.

     

     

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    Need to update an existing invoice?

    If an invoice was already generated using the full reservation amount, it won’t update automatically. You can easily fix this by heading to the invoicing section in reservation detail page and selecting “Re-generate” from the actions menu. The updated invoice will reflect the correct cancellation fee.

     

    image

     

     

    Less confusion, better accuracy.

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  7. 🧩 New app available in the marketplace

    New integrations
    Announcement

    🧮 VR Platform 

     VR Platform is the leading short-term rental accounting software built to automate accounting, owner payouts, and financial reporting. Designed specifically for property managers, its features help streamline the monthly accounting process to ensure more accurate statements and company financials.

    👀 Keep an eye out on our marketplace for more integrations and submit your feedback on the apps you’d like to see.

     

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  8. Manage your automatic response languages

    Improvement
    Announcement

    You can now have more control over the languages used in your automatic responses. This update helps you communicate more clearly with your guests.

    What is this about?

    You can now choose which languages are enabled for your automatic responses. This ensures that guests receive messages in the languages you prefer.

    How to use it:

    • Select only the languages you want to use.
    • Set a default language for guest messages.
    • Easily switch between languages when editing templates.

    To customize your settings, go to Settings > Automatic responses > Manage languages.

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  9. 🧩 New app available in the marketplace

    New integrations
    Announcement

    🌲 WeChalet 

     WeChalet is an OTA that connects travelers with unique homes, cottages, and accommodations in nature-rich locations. It enables property owners to list their rentals on one of the leading outdoor-based vacation platforms, allowing guests to discover immersive stays close to nature.

    👀 Keep an eye out on our marketplace for more integrations and submit your feedback on the apps you’d like to see!

     

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